Contact us
Talk to a person, not a ticket number
Questions about an order, a product, a group you have read about, or selling with us — write, call or message. We reply within one working day, and usually the same afternoon.
Reach us directly
- hello@example.com
- Phone and WhatsApp
- +91 90000 00000
- Registered office
- Saahvi Collective
Saahvi Collective, 2nd Floor, Civic Centre Road
Bengaluru, Karnataka 560001
India - Support hours
- Monday to Friday, 10:00–17:00 IST
Grievance officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, complaints that are not resolved through normal support can be escalated to our grievance officer, who acknowledges every complaint within 48 hours and resolves it within a month. Write to grievance@example.com marking the subject “Grievance”, or send it by post to the registered office above. The grievance officer is available Monday to Friday, 10:00–17:00 IST.
Send a message
Tell us what you need
A few lines is plenty. Include your order number if you have one — it saves a round trip.
This is a demonstration build: the form records your details in this browser only and sends nothing, and the contact details above are placeholders. A live deployment would route submissions to the support inbox and print real numbers here.
For sellers
Self Help Groups wanting to list on the marketplace — what we provide, what we ask for, and the application form.
Sell with usFor bulk orders
Corporate, CSR, school and hospital orders from 25 units, with lead times and custom card branding.
Bulk & corporate giftingFor an existing order
Where your parcel has reached, and what to do if it has not arrived when the estimate said it would.
Track your order